Digital Ankle
Contact Us (WhatsApp)
Non Invasive Health Assessments · Malaysia

Digital Ankle
Handgrip Assessment

A quick, non-invasive assessment using a medical-grade Hand Grip Dynamometer — one of the most trusted indicators of functional strength, muscle health, and long-term physical wellbeing.

Non-Invasive
Medical-Grade
Trusted Assessment Services
The Science

What is a Handgrip Assessment?

A Handgrip Assessment measures the force generated by your hand and forearm muscles using a medical-grade dynamometer. Although simple and quick, grip strength is strongly associated with overall muscle function, healthy aging, and long-term physical health.

💪

Functional Strength

Measures muscular strength and endurance capacity — benchmarked against age and gender norms for an accurate picture of your physical performance.

Baseline82% population coverage
⚠️

Sarcopenia Risk Detection

Sarcopenia — progressive muscle loss — starts as early as your 40s. Early grip assessment identifies decline before symptoms appear, enabling timely intervention.

Risk onsetDetectable at 40s+
🛡️

Fall Risk & Mobility

Reduced grip strength is linked to reduced stability, poor functional movement, and higher fall risk in older adults. Monitoring helps track physical resilience over time.

Fall prevention1 in 3 adults over 50
🌱

Healthy Aging Support

Results guide targeted exercise planning, nutrition improvements, and lifestyle adjustments — empowering proactive wellness management for long-term independence.

Preventive impactHigh effectiveness
~5 min
Non-Invasive
Medical-Grade
Ages 18+
Standard Assessment Process

Your Assessment in 3 Steps

Fast, simple, and comfortable. Most clients complete the full assessment process in under 30 minutes with no recovery time needed.

1
Check-in & Consent

Book & Register Online

Fill in your details, select your preferred date and location, and complete the RM 120 payment via DuitNow. We confirm your slot and conduct check-in with full consent on arrival.

2
Conduct Assessment

Arrive & Get Assessed

Our trained staff conducts your handgrip strength test using a calibrated medical-grade dynamometer. The test only requires squeezing the device with maximum effort — takes just a few minutes.

3
Results & Next Steps

Receive Your Report

Your results are clearly explained against age and gender reference ranges. Our trained staff highlights your strength level, explains findings in plain language, recommends suitable wellness programmes or next steps tailored to you.

⭐ Membership & Referral Rewards

One price. Limitless benefits.

Join Digital Ankle's handgrip assessment programme and unlock exclusive rewards the more people you refer.

🏅 Basic Membership RM 120 / Year 🤝 12 Handgrip Sessions (Yearly)
1
⚡ Limited Time
Bring-A-Friend Promo
Promotion
Package
RM 120 / year
✓ 12 Hand Grip Sessions Yearly
🎁 Bring 2 Friends — Get:
1 InBody Session for FREE
📅 21 May – 30 June 2026
Ends in
--
Days
--
Hrs
--
Min
--
Sec
2
Package X
Standard
RM120/ year
12 Handgrip Sessions Included
5
Refer 5 People for Package X
Customer A will unlock exclusive benefits below
1
1 Month Improvement Plan
Personalised exercise & nutrition programme · available on request
2
Free 1 Month Improvement Plans
Request anytime via WhatsApp
3
2 InBody Sessions Yearly
Complimentary InBody body composition scans included
Most Popular
3
Package Y
Premium
RM120/ year
12 Handgrip Sessions Included
10
Refer 10 People for Package Y
Customer A will unlock exclusive benefits below
1
1 Month Improvement Plan
Personalised exercise & nutrition programme · available on request
2
Digital Ankle AI Report
Personalised health risk & illness insights report
3
4 InBody Sessions Yearly
Complimentary InBody body composition scans included
4
🎯 Youth Exclusive
Save up to 92% OFF
Digital Ankle
Youngster
Package
RM10
Step 1 — Handgrip Assessment
Pay only RM10
Activates your promotional eligibility
Step 2 — InBody (Optional +RM10)
Add InBody for only +RM10
After completing Handgrip Assessment
🎯 Eligibility
Born on or after 1 Jan 1991
Individuals aged 35 years and below
Promo Ends In:
--d --h --m --s
🔄
1 Reschedule Only
Assessment valid until 31 Dec 2026
📅
Bookings Open From
8 June 2026 onwards
Medical Grade

InBody 970S

A professional body composition analyser using advanced BIA technology for precise, clinical-grade health insights.

Body Water Muscle Mass Fat Mass Protein Minerals BMI & More
Medical Grade

Handgrip Dynamometer

A precision digital dynamometer that measures grip force with calibrated accuracy — the gold standard for functional strength assessment.

Overall Muscle Strength Training Progress Muscle Weakness Risk Functional Fitness
🧠

DA AI Report Includes Illnesses Risk Report

Our AI-powered health report analyses your assessment data to identify potential risk factors and provide personalised recommendations.

Exclusive to Package Y

🤝 Sign up together, get more benefits  ·  🏆 The more you share, the more you gain!

🌐 www.digitalankle.com  |  📱 WhatsApp: +6012-683 8974

Affiliate Programme — Now Open

Earn from every
healthcare sign-up
you refer

Join Malaysia's leading healthcare creator programme. Custom competitive commissions per confirmed assessment — transparent, real-time, monthly payouts.

No minimum followers
RM
Custom competitive commissions
Real-time tracking
Monthly bank payouts
0
Active Affiliates
0
Sign-ups Tracked
0%
Avg Conversion Rate
RM 0
Total Paid Out
How It Works

Clear, simple, fair

A transparent commission model designed for creators who value their audience's trust.

01

Apply & get approved

Submit your creator profile. We review every application personally within 24–48 hours, evaluating content quality and audience fit — not raw follower count.

02

Receive your referral link

Once approved, you get a personalised URL — www.digitalankle.com/ref/yourname — plus a QR code and affiliate code for offline use.

03

Earn custom commission per confirmed sign-up

Every follower who completes a RM10 healthcare assessment via your link earns you a competitive commission based on your custom rate. Paid monthly to your bank account.

Earnings Calculator

Estimate your monthly income

Adjust the sliders to model your projected earnings. All figures use real conversion benchmarks.

Monthly audience reach 50,000
Click-through rate 3%
Conversion rate 20%
Breakdown
50,000 × 3% CTR = 1,500 clicks
1,500 × 20% CVR = 300 sign-ups
300 × RM3 (Avg) = RM 900
Est. Monthly Earnings
RM 900
300 sign-ups × RM3 (Avg)
Custom rate on RM10 assessment fee
Platform Features

Built for serious creators

Every tool you need to grow your commission income — no complexity, no guesswork.

Real-time analytics

Clicks, sign-ups, and commissions update live. Your dashboard reflects every conversion the moment it happens.

Unique referral links

A personalised URL and QR code ensure attribution is seamless — whether you're posting online or at live events.

Transparent payouts

See every earned ringgit, every pending commission, and every scheduled payout date. No surprises.

Instant attribution

Commissions are attributed the moment a sign-up confirms. 30-day cookie window for multi-session journeys.

Mobile-first dashboard

Check your stats from anywhere. Designed for mobile creators who manage their business on the move.

Secure & reliable

Enterprise-grade authentication, encrypted tracking, and monthly payouts via verified Malaysian bank rails.

⭐ Membership & Referral Rewards

One price. Limitless benefits.

Join Digital Ankle's handgrip assessment programme and unlock exclusive rewards the more people you refer.

🏅 Basic Membership RM 120 / Year 🤝 12 Handgrip Sessions (Yearly)
1
⚡ Limited Time
Bring-A-Friend Promo
Promotion
Package
RM 120 / year
✓ 12 Hand Grip Sessions Yearly
🎁 Bring 2 Friends — Get:
1 InBody Session for FREE
📅 21 May – 30 June 2026
Ends in
--
Days
--
Hrs
--
Min
--
Sec
2
Package X
Standard
RM120/ year
12 Handgrip Sessions Included
5
Refer 5 People for Package X
Customer A will unlock exclusive benefits below
1
1 Month Improvement Plan
Personalised exercise & nutrition programme · available on request
2
Free 1 Month Improvement Plans
Request anytime via WhatsApp
3
2 InBody Sessions Yearly
Complimentary InBody body composition scans included
Most Popular
3
Package Y
Premium
RM120/ year
12 Handgrip Sessions Included
10
Refer 10 People for Package Y
Customer A will unlock exclusive benefits below
1
1 Month Improvement Plan
Personalised exercise & nutrition programme · available on request
2
Digital Ankle AI Report
Personalised health risk & illness insights report
3
4 InBody Sessions Yearly
Complimentary InBody body composition scans included
4
🎯 Youth Exclusive
Save up to 92% OFF
Digital Ankle
Youngster
Package
RM10
Step 1 — Handgrip Assessment
Pay only RM10
Activates your promotional eligibility
Step 2 — InBody (Optional +RM10)
Add InBody for only +RM10
After completing Handgrip Assessment
🎯 Eligibility
Born on or after 1 Jan 1991
Individuals aged 35 years and below
Promo Ends In:
--d --h --m --s
🔄
1 Reschedule Only
Assessment valid until 31 Dec 2026
📅
Bookings Open From
8 June 2026 onwards
Medical Grade

InBody 970S

A professional body composition analyser using advanced BIA technology for precise, clinical-grade health insights.

Body Water Muscle Mass Fat Mass Protein Minerals BMI & More
Medical Grade

Handgrip Dynamometer

A precision digital dynamometer that measures grip force with calibrated accuracy — the gold standard for functional strength assessment.

Overall Muscle Strength Training Progress Muscle Weakness Risk Functional Fitness
🧠

DA AI Report Includes Illnesses Risk Report

Our AI-powered health report analyses your assessment data to identify potential risk factors and provide personalised recommendations.

Exclusive to Package Y

🤝 Sign up together, get more benefits  ·  🏆 The more you share, the more you gain!

🌐 www.digitalankle.com  |  📱 WhatsApp: +6012-683 8974

Creator Feedback

What affiliates say

AK
Ain Khalid
@ainkhalid_ · 82K followers

"The dashboard is genuinely impressive — every click visible in real time. Made RM1,400 from two Stories in my first month without any aggressive selling."

RM1,400 earned — Month 1
RF
Reza Hakim
@rezafit · 210K followers

"Healthcare content converts brilliantly with a fitness audience. The QR code for offline events was a game changer — I used it at a run expo and doubled sign-ups."

RM4,200 earned — Month 3
NH
Nur Hana
@nurhana_lifestyle · 45K

"Even with a smaller audience I'm consistently hitting RM600–800 monthly. The approval was fast and the support team is actually responsive."

RM750 avg/month
DF
Dr. Farhan My
@drfitness_my · 128K followers

"As a medical professional, this partnership makes sense on every level. My audience trusts my recommendations and Digital Ankle is a product I genuinely stand behind."

RM6,300 earned total

Frequently asked questions

You earn a custom competitive commission for every confirmed healthcare assessment sign-up via your referral link, based on the RM10 assessment fee. It's transparent and paid directly to you.
Each click on your link is logged server-side. A secure 30-day cookie attributes the sign-up to your account — even if the user returns later. When payment is confirmed, your commission is immediately credited to your dashboard balance.
Payouts are processed on the 1st of each month for the prior month's confirmed conversions, via direct bank transfer to your registered Malaysian bank account. Full payout history is always visible in your dashboard.
No strict minimum. We evaluate content quality, niche relevance, and audience engagement. Micro-influencers with strong engagement frequently outperform larger but less engaged accounts.
We currently accept creators based in Malaysia. Expansion to Singapore, Indonesia, and Thailand is planned for Q3 2026. Apply now to be first in queue when new regions open.
Most applications are reviewed within 24–48 business hours. You'll receive an email with your decision and, if approved, your unique referral link, QR code, and onboarding guide.

Ready to start earning?

Applications take 3 minutes. Approval within 48 hours. Your first commission could arrive this month.

Creator Application

Join the programme

We review every application personally within 24–48 hours.

Personal Information

Social Media Platforms

Tick the platforms you are active on, then fill in your handle.

Referral Code Preference

Choose how your referral code is generated. It will be auto-assigned when you are approved.

Your referral code preview:

Bank Details (for commission payouts)

Your Application

By applying, you agree to the Affiliate Terms & Conditions and Privacy Policy.

🏥 Medical-Grade Equipment 🇲🇾 Serving Malaysia ⚡ Quick Results

Know Your Grip Strength,
Before Weakness Becomes a Fall.

A simple 5-minute handgrip assessment using a calibrated medical-grade dynamometer reveals your functional strength, sarcopenia risk, and long-term physical resilience — empowering you to act early with data you can trust.

SIGN UP NOW! Learn the Science ↓

One-time RM 120  ·  No recurring fees  ·  DuitNow QR accepted

Why It Matters

Muscle Weakness: Malaysia's Silent Health Risk

Grip strength is one of the most well-researched indicators of overall health — linked to sarcopenia, cardiovascular disease, fall risk, and even all-cause mortality. Most Malaysians don't know their muscle health status until a fall or injury occurs. We change that.

⚠️

Sarcopenia Starts in Your 40s

Progressive muscle loss (sarcopenia) begins as early as age 40, with adults losing 3–8% of muscle mass per decade. Early assessment allows timely lifestyle intervention before decline accelerates.

💪

Grip Strength Predicts Mortality

Low handgrip strength is a stronger predictor of cardiovascular death than systolic blood pressure — making it a vital early-warning marker.

🧬

Falls Are the #1 Injury Cause

Among adults over 50, falls are the leading cause of injury-related hospitalisation. Grip weakness is a primary risk factor — and it is detectable and trackable before a fall ever happens.

🛡️

Prevention Starts With Data

Once you know your grip strength baseline and body composition, our technicians can recommend targeted resistance training, protein strategies, and reassessment schedules to protect your health long-term.

The Assessment

What Your Assessment Includes

Every Digital Ankle session is conducted by a certified health technician and covers three components: your handgrip strength test, a comprehensive body composition reading, and your personalised DA AI Health Report — all completed in under 30 minutes with no discomfort.

💪

Handgrip Strength Test

Both hands tested with a calibrated dynamometer. Your score is benchmarked against global age and gender norms to determine if you are at risk of sarcopenia.

Both hands Age-normed Instant result
📅

1 Month Improvement Plan

Based on your grip strength results and health profile, we design a personalised 1-month structured improvement plan. This includes a weekly resistance and mobility exercise guide, protein and nutrition targets matched to your muscle health status, a daily activity recommendation, and a follow-up reassessment milestone at the end of the month to track your progress objectively.

Weekly exercise guide Nutrition targets Reassessment milestone
⭐ Only Exclusive to Package Y Customers
🤖

DA AI Health Report

Your results are processed by our proprietary AI engine to produce a personalised report with fall risk score, cardiovascular risk index, and tailored recommendations.

Fall risk score CV risk Action plan
🔒 Exclusive to Package Y — Not included in Package X
Backed by Science

The Research is Clear

3–8%
Muscle mass lost per decade after age 30, accelerating falls risk exponentially
1 in 3
Adults over 50 experience a fall annually — most with no prior warning signs
<5 min
Time needed for your full Handgrip Assessment — fast, painless, non-invasive
Standard Assessment Process

Your Complete Assessment Journey

Six carefully designed steps — from check-in to reassessment — ensuring every patient leaves informed, empowered, and with a clear path forward.

1
Check-in & Consent

Customer Check-in & Consent

Upon arrival, our team verifies your booking and guides you through a brief health consent form. We ensure you understand the assessment process before anything begins — your comfort and informed consent come first.

2
Assessment

Conduct Handgrip Assessment

Our trained staff administers the handgrip strength test using a precision medical-grade dynamometer. Both hands are tested — you simply squeeze with maximum effort. The process takes only a few minutes and is completely non-invasive.

3
Review

Review Assessment Results

Your grip strength scores are immediately benchmarked against international age and gender reference ranges. We review the data alongside your health profile to build an accurate and complete picture of your current muscle health status.

4
Explanation

Explain Findings Clearly

Our trained staff walks you through your results in clear, plain language — no medical jargon. We explain what your grip score means for your functional strength, sarcopenia risk, and overall physical wellbeing, ensuring you leave with full understanding of your health status.

5
Recommendations

Recommend Suitable Next Steps

Based on your results, we recommend personalised next steps — whether that's a structured 1-month improvement plan, targeted nutrition and exercise adjustments, a wellness programme, or simply continued monitoring. Every recommendation is tailored specifically to you.

6
Follow-up

Schedule Reassessment

Progress is best tracked over time. Before you leave, we schedule your next reassessment at an interval that suits your goals — typically 1 to 3 months. This keeps you accountable, motivated, and allows us to measure real improvement in your grip strength and muscle health.

Book Your Assessment

Ready to Know Your Health Score?

Complete the form below to reserve your spot. Limited appointments available each week.

Digital Ankle
Digital Ankle Assessment Booking
Referred by Digital Ankle

Payment Details

Please make a payment of RM 120.00 to complete your booking.

DuitNow QR - MEC VENTURES
BankPUBLIC BANK BERHAD (PBB)
Account 323-442-7418
CompanyMEC VENTURES SDN. BHD.
1. Assessment Booking & Rescheduling
By booking a Handgrip Assessment, you agree to attend the session at the selected date, time, and location. Rescheduling is strictly allowed only ONCE, subject to availability, and must be done at least 24 hours prior to the original appointment.

2. Payment & Refunds
A non-refundable payment of RM120 is required to confirm your booking. Payments are to be made to MEC VENTURES SDN. BHD. via Public Bank Berhad. In the event of a no-show, the payment will be forfeited.

3. Medical Disclaimer
The Digital Ankle Handgrip Assessment and InBody 970S analysis are for screening and wellness purposes. They are not a substitute for professional medical advice, diagnosis, or treatment.

4. Data Privacy
Your personal and health data will be kept strictly confidential and used solely for the purpose of the assessment, in accordance with the Personal Data Protection Act (PDPA).
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Terms & Conditions

These Terms apply to all visitors, users, customers, patients, clients, agents, and any other persons accessing the Website.

1. COMPANY INFORMATION

COMPANY NAME: DIGITAL ANKLE SDN BHD (16424700-P)
• Hereinafter shall be referred to as DIGITAL ANKLE

This Website is owned and operated by DIGITAL ANKLE and/or its affiliated entities, subsidiaries, authorized partners, and representatives (“DIGITAL ANKLE”, “Company”, “we”, “our”, or “us”).

2. WEBSITE USE

By using this Website, you agree that:

  • You are eighteen (18) and above only.
  • You will use the Website only for lawful purposes;
  • You will not misuse, hack, disrupt, or interfere with the Website or its systems;
  • You will not attempt unauthorized access to any part of the Website;
  • All information provided by you is accurate, complete, and current.

We reserve the right to suspend or terminate access to any user who violates these Terms without prior notice.

3. HEALTH SCREENING & MEDICAL DISCLAIMER

The Digital Ankle Handgrip Assessment and InBody 970S analysis are conducted solely for health screening purposes using medical-grade non-invasive devices approved by the Malaysian Medical Device Authority (MDA) under the Ministry of Health Malaysia (MOH).

The results obtained are intended for preliminary health assessment only and should not be regarded as a medical diagnosis, treatment, or a substitute for professional medical advice from a qualified healthcare practitioner.

4. APPOINTMENTS & BOOKINGS

All appointments, assessments, packages, promotions, and bookings are subject to availability.

DIGITAL ANKLE reserves the right to:

  • Reschedule appointments;
  • Modify service locations;
  • Reject or cancel bookings;
  • Refuse service where necessary for operational, legal, safety, or medical reasons.

Users are responsible for arriving on time for appointments. Late arrivals may result in shortened sessions or cancellation.

5. PAYMENTS

All payments made through the Website are subject to verification and approval.

We reserve the right to:

  • Refuse or cancel suspicious transactions;
  • Request additional verification documents;
  • Suspend services for unpaid balances.

Prices displayed on the Website may be changed without prior notice.

6. REFUND POLICY

Unless otherwise stated:

  • Payments made are non-refundable;
  • Promotional packages are non-transferable;
  • Missed appointments may be forfeited;
  • Refunds, if approved, shall be processed solely at the Company’s discretion.

7. PROMOTIONS & PACKAGES

Promotions, discounts, vouchers, campaigns, and packages:

  • Are subject to specific campaign terms;
  • Cannot be combined unless stated otherwise;
  • May be amended or discontinued at any time without notice.

DIGITAL ANKLE reserves the final decision on all promotional matters.

8. USER ACCOUNTS

If you create an account on the Website:

  • You are responsible for maintaining confidentiality of your login credentials;
  • You accept responsibility for all activities under your account;
  • You must immediately notify us of unauthorized access or suspicious activity.

We reserve the right to terminate accounts that violate these Terms.

9. INTELLECTUAL PROPERTY

All Website content including but not limited to:

  • Logos, Branding, Text, Graphics, Images, Videos, Reports, Assessment formats, Software, Website design, Trademarks, Marketing materials

are the exclusive property of DIGITAL ANKLE unless otherwise stated.

No content may be copied, reproduced, distributed, modified, republished, uploaded, or commercially exploited without prior written consent.

10. PRIVACY

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection, storage, processing, and use of your information in accordance with applicable laws and our Privacy Policy.

11. THIRD-PARTY LINKS

The Website may contain links to third-party websites or services.

DIGITAL ANKLE:

  • Does not control such third-party websites;
  • Is not responsible for their content, privacy policies, or practices;
  • Does not endorse external products or services unless expressly stated.

Users access third-party websites at their own risk.

12. LIMITATION OF LIABILITY

To the fullest extent permitted under Malaysian law, DIGITAL ANKLE shall not be liable for:

  • Any indirect, incidental, consequential, or special damages;
  • Loss of profits, data, opportunities, or business;
  • Errors or inaccuracies in assessment reports;
  • Delays, interruptions, or system failures;
  • Medical decisions made based on assessment results;
  • Unauthorized access to user information.

All services and Website contents are provided on an “as is” and “as available” basis without warranties of any kind.

13. INDEMNITY

You agree to indemnify and hold harmless DIGITAL ANKLE, its directors, employees, agents, affiliates, and partners from any claims, damages, liabilities, losses, legal fees, or expenses arising from:

  • Your use of the Website;
  • Your breach of these Terms;
  • Your misuse of assessment results;
  • Violation of any applicable laws or third-party rights.

14. WEBSITE AVAILABILITY

We do not guarantee uninterrupted or error-free operation of the Website.

DIGITAL ANKLE may:

  • Suspend access;
  • Perform maintenance;
  • Modify Website features;
  • Remove content;
  • Update systems;

without prior notice.

15. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of Malaysia.

Any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the courts of Malaysia.

16. MODIFICATIONS TO TERMS

16.1 The Company reserves the right to update or modify these Terms at any time.

16.2 Continued use of the Services constitutes acceptance of updated Terms.

17. TERMINATION

The Company may suspend or terminate access to the Services at its discretion if:

  • Terms are violated
  • Fraudulent activity is detected
  • System abuse occurs

18. DATA PRIVACY

Your personal and health data will be kept strictly confidential and used solely for the purpose of the assessment, in accordance with the Personal Data Protection Act (PDPA).

19. CONTACT US

If you have any questions regarding these Terms & Conditions, or if you require dedicated customer support, our team is readily available to assist you. Please feel free to reach out to us via any of the following channels:

Digital Ankle Sdn Bhd

Email: hello@digitalankle.com

WhatsApp: 012-363 0890

Website: www.digitalankle.com

Privacy Policy

Digital Ankle SDN BHD

1. INTRODUCTION

Company Name: DIGITAL ANKLE SDN BHD (1624700-P) — hereinafter referred to as DIGITAL ANKLE

This Privacy Policy explains how Digital Ankle collects, uses, stores, and protects your personal data when you use our website, booking system, services, and related digital platforms.

By using our Services, you consent to the collection and use of information in accordance with this Privacy Policy.

2. SCOPE

This Privacy Policy applies to:

  • Website visitors
  • Registered users
  • Customers booking services
  • Affiliates using dashboards
  • Admin users accessing management systems

3. INFORMATION WE COLLECT

We collect the following categories of data across all areas of the website, including the public pages, booking system, influencer portal, affiliate dashboard, and admin panel:

3.1 Personal Identification Data

  • Full name & Secondary Name/Password
  • Email address (Google OAuth or manual input)
  • Phone number & WhatsApp number
  • Date of birth & Age
  • Gender & Ethnicity
  • IC Number / Passport Number (for identity verification)
  • Country of residence

3.2 Affiliate Data

  • Social media handles (Instagram, TikTok, YouTube, Facebook, Twitter, Xiaohongshu, LinkedIn)
  • Combined Follower Count & Primary Content Niche
  • Reason for joining & how you heard about us
  • Preferred Referral Code generated details
  • Bank Details (Bank Name, Account Holder Name, Account Number) for payouts

3.3 Customer & Booking Data

  • Rescheduling preferences and history
  • Payment status, amount, and receipt data/images
  • Service-specific health assessment metrics

3.2 Account & Authentication Data

  • Google account email (OAuth login)
  • Firebase User ID (UID)
  • Role assignment (admin / influencer / customer)
  • Login timestamps
  • Session tokens
  • Whitelisted email status

3.3 Affiliate Application Data

  • Social media handles (Instagram, TikTok, YouTube, Facebook, Twitter/X, Xiaohongshu, LinkedIn)
  • Social media platform selection (which platforms the applicant is active on)
  • Combined follower count range
  • Primary content niche
  • Content type / style description
  • Source of referral (how they heard about Digital Ankle)
  • Application motivation (why they want to join)
  • Referral code preference (first name or initials)
  • Application status (pending / approved / declined)
  • Submission timestamp

3.4 Banking & Payment Details

  • Bank name
  • Bank account holder name
  • Bank account number
  • Transaction ID
  • Payment amount
  • Payment status
  • Payment provider reference (e.g., Stripe, FPX)
  • Payment screenshot uploads (for manual verification)

3.5 Booking & Appointment Data

  • Selected service or package
  • Appointment date and time
  • Add-ons selected
  • Number of participants
  • Special requests or notes
  • Booking history
  • Booking status (confirmed / pending / cancelled)

3.6 Referral & Affiliate Performance Data

  • Referral code generated and assigned
  • Referral link clicks and unique visitor counts
  • Sign-up events attributed to the referral
  • Conversion rate data
  • Total earnings and payout history
  • Referral abuse log entries

3.7 Roadshow Lead Data

  • Full name
  • Email address
  • Phone number
  • Consent acknowledgement (Terms & Conditions and Privacy Policy)
  • Consent to marketing communications
  • Submission timestamp

3.8 Technical Data

  • IP address
  • Device type and model
  • Browser type and version
  • Operating system
  • Access logs and timestamps
  • Cookies and tracking identifiers
  • Firebase Analytics event data

3.9 Usage & Interaction Data

  • Pages visited on the website
  • Actions taken (e.g., clicking referral links, submitting forms, completing bookings)
  • Feature interactions (booking flows, dashboards, influencer portal)
  • Duplicate submission guard data (email hash for anti-abuse)
  • Admin audit log entries
  • Admin access log entries

4. HOW WE USE YOUR DATA

We use collected data for: Service delivery, account management, payment processing, communication, analytics & improvement, and security & fraud prevention.

5. DATA STORAGE & SECURITY

We implement reasonable security measures including encrypted authentication systems, secure token-based sessions, role-based access control, and restricted admin permissions.

Despite our efforts, no system is 100% secure.

6. DATA SHARING

We do NOT sell your personal data. We may share data only with authorized internal staff, payment service providers, hosting/cloud providers (e.g., Firebase), and legal authorities if required by law.

7. THIRD-PARTY SERVICES

Our platform may use Google Authentication, payment gateways, and cloud hosting providers. These providers have their own privacy policies.

8. COOKIES & TRACKING

We use cookies to maintain login sessions, improve user experience, and analyze traffic. Users may disable cookies in browser settings, but this may affect functionality.

9. DATA RETENTION

We retain personal data only as long as necessary for service delivery, legal compliance, and operational requirements. Booking and transaction records may be retained for audit purposes.

10. USER RIGHTS (PDPA COMPLIANCE)

Under applicable law, users may request:

  • Access to their personal data
  • Correction of inaccurate data
  • Deletion of personal data (subject to legal obligations)
  • Withdrawal of consent (where applicable)

11. DATA SECURITY BREACH RESPONSE

In the event of a data breach, we will take immediate containment measures, investigate the cause, notify affected users if required by law, and implement corrective security updates.

12. ROLE-BASED ACCESS CONTROL

The platform uses role-based access (Admin, Affiliate, Customer). Each role has restricted access to relevant system areas only. Unauthorized access attempts are logged and may result in account suspension.

13. EXTERNAL LINKS

Our website may contain links to external platforms. We are not responsible for privacy practices of external sites or content outside our domain.

14. LIMITATION OF LIABILITY

We are not responsible for data loss due to user negligence, third-party service failures, or unauthorized access beyond reasonable security controls.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the Services implies acceptance of changes.

16. CONTACT US

If you have any questions regarding this Privacy Policy, or if you require dedicated customer support, our team is readily available to assist you. Please feel free to reach out to us via any of the following channels:

Digital Ankle Sdn Bhd

Email: hello@digitalankle.com

WhatsApp: 012-363 0890

Website: www.digitalankle.com

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